Shannon Uplinger has provided writing services to government agencies and private sector firms and organizations since 1987. Her recent professional background includes more than five years of employment with medical device engineering and technology companies as a technical writer and analyst. Her reseach and writing experience includes health care and law as well as diverse technical subjects.

Now an independent contracting business, Uplinger Technical Services, was originally incorporated in 1993 to provide Russian language services. The company supported firms and government organizations with infrastructure development projects in Russia and conducted trade in crystal and medical devices with Russian and CIS firms. Shannon Uplinger actively managed the business and personally edited dozens of reports, contracts, proposals, training packages and other formal documents for the company's language services clients. Since 2009, Shannon Uplinger has done all of her own technical writing and has personally managed large-scale documentation projects for clients.

Prior to establishing Uplinger Technical Services, Shannon Uplinger researched, drafted, and edited intelligence reports for the National Security Agency as a civilian employee and for the U.S. Air Force, where she held the military rank of captain. Later, as a civilian employee of the Air Force, she was responsible for the operational training of intelligence personnel and managed language training contracts.

Originally from Indiana, Shannon Uplinger holds a bachelor's degree in Russian Language and Literature from the University of Texas at Austin and a master's degree in Russian and Eastern European Studies from the George Washington University. A Defense Language Institute graduate, she also studied classics and linguistics at the University of Chicago.

Shannon Uplinger is the recipient of a number of military honors and academic awards. Her article "English language training for air traffic controllers must go beyone ATC vocabulary" was published by the Flight Safety Foundation in 1997.